Sr. UX Researcher, Search & Conversational Shopping Job at Amazon.com Services LLC, Seattle, WA

NWFQSkpTUlFhb1RjVGVqSmZMc0RZYUdpdHc9PQ==
  • Amazon.com Services LLC
  • Seattle, WA

Job Description

DESCRIPTION

As a Sr UX Researcher, you will design, execute, and analyze user experiments to guide the development of Amazon next gen conversational AI - rufus from a research prototype to launch. This role is on the Search & Shopping Conversational Design and Research team with the impact, autonomy, flexibility, and speed of innovation of a high-growth startup, powered by the resources of Amazon. The Sr. UX Researcher will have a passion for improving the customer experience and driving high-visibility programs that will impact product designs used by millions of people. We are looking for deep thinkers, innovators and technical entrepreneurial leaders to join our design org as we embark on building the next big idea!

From inception through launch, you will be a research owner, responsible for delivering customer insights, and influencing partners to iterate and improve, translating customer needs and constraints into simple, intuitive, customer-focused solutions. You will define approach and execution for complex studies, and drive that vision into solid research deliverables such as written reports, presentations, customer mental models, and other impactful artifacts. You will collaborate closely with design, engineering, science, product management, and marketing both inside our organization, and with partner teams. This role requires exceptional written and oral communication skills, excellent judgment, strong interpersonal skills, deep curiosity about how things work, and a passion for serving customers. You must enjoy context-switching and partnering at all levels of the organization to deliver results. This is an opportunity to gain valuable experience in the growing field of artificial intelligence and its application in diverse business settings.

Key job responsibilities
The ideal candidate is passionate, focused, and relentless about building new products in AI space.

Key job responsibilities

* Work closely with the design and product teams throughout to measure and communicate UX research findings and guidelines around the various customer experience solutions evaluated.
* Design and conduct complex research studies using multiple methods to influence teams and features.
* Hands-on work with: user testing, remote testing, low-fidelity prototype testing, iterative prototype testing, concept evaluation, field research, and survey design.
* Contribute to the group’s best practices for UX research while continually advocating for proactive research thinking, process, and craft throughout our organization.
* Communicate insights and findings clearly and persuasively across different audiences.
* Champion customer advocacy and integrate UX research into the product development process.
* Demonstrate the ability to manage ambiguity and work autonomously at times in an agile environment.

BASIC QUALIFICATIONS

BASIC QUALIFICATIONS

* 7+ years proven with applied research experience in a consumer-facing product development environment.
* Bachelor's degree in Human-Computer Interaction, Cognitive Science, Design, Experimental Psychology, Anthropology, Information Science or a related field.

Job Tags

Full time, Remote job,

Similar Jobs

7 Seas Travel Agency

Remote Travel Agent - Work From Your Home Job at 7 Seas Travel Agency

 ...Remote Travel Agent Work From Home FullTime / PartTime (Flexible Hours) All Training is Provided Job Description: Do you love to travel and want to turn your pion into a career This is your chance to work remotely while enjoying exclusive travel benefits... 

Gpac

CNC Machinist Job at Gpac

 ...routine repairs on machines using manual or past knowledge through experience.* Performs all assigned machine shop operations.* 3D Printing when needed.* Implement and maintain 5S techniques. Qualifications:1+ years of CNC machining* Knowledge of setting up and... 

Evolution Americas

Recruiter - High Volume Team Job at Evolution Americas

 ...Southfield, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut and Vancouver, Canada. Job Description Summary The Recruiter will confirm candidate qualifications through high-volume recruiting activities necessary to select top talent for player-... 

Ztek Consulting INC

React JS Developer Job at Ztek Consulting INC

- Job Title: ReactJs Developer - Main Responsibilities: Developing application website/UI with React JS - Required in-depth knowledge of JavaScript, CSS, HTML, and front-end languages - Task includes developing and implementing highly responsive user interface... 

FlexDox

Full- or Part-Time Spine Surgeons Job at FlexDox

(Physician/MD qualifications required) Orthopedic Surgery (Spine) - Join an exciting and growing personal injury organization in Atlanta as we...  ...Center (ASC). We're seeking both full-time and part-time spine surgeons, along with an extremity surgeon. Enjoy a competitive...